Privacy Policy
Effective date: January 1, 2026
Who we are
TrackDock StudioWorks (“we”, “us”, “our”) operates podcast studio rental services accessible via our website located at trackdock.click.
Information we collect
- Account and contact data: name, email, phone, company.
- Booking data: session dates, selected rooms, add-ons, and billing details.
- Technical data: IP address, browser type, device identifiers, and cookie identifiers.
- Usage data: pages viewed, actions taken (e.g., adding to cart), and error logs for diagnostics.
How we use your information
- To provide and improve booking, studio access, and support services.
- To communicate confirmations, updates, and service announcements.
- To prevent fraud, secure our systems, and comply with legal obligations.
- To analyze aggregate usage to guide product decisions.
Legal bases
Depending on your location, processing may rely on contract performance, legitimate interests, consent (for cookies and marketing), and compliance with laws.
Cookies
We use necessary cookies to enable core features (e.g., keeping items in your cart), and optional performance/analytics cookies with your consent. You can manage preferences using the cookie banner at the bottom of our site.
Data retention
We retain booking and invoice data for the period required by law and business operations, then securely delete or anonymize it.
Your choices
- Access, correction, or deletion of your account data where applicable.
- Opt-out of non-essential emails by following unsubscribe links.
- Manage cookie preferences using our banner or browser settings.
International transfers
If we transfer data across borders, we use appropriate safeguards such as standard contractual clauses where required.
Children’s privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
Contact
To exercise rights or ask questions, email [email protected] or write to our privacy team at TrackDock StudioWorks.